Privacy Policy


Customer Data – Privacy Protection – GDPR

In accordance with Legislative Decree 196/2003 – Privacy Code modified and updated by D.Lgs. 101/2018, articles 4, n. 7), 13, 14 and 24 of the GDPR concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data, AdMind S.r.l. informs that, in order to carry out the registration and contacts with other users of the AdMind platform, some Registration Data is required from the Customer and, through the App and/or the Web Site.

The Customer/user acknowledges that the Registration Data, i.e. personal data provided, will be recorded and used to carry out each action carried out through the App and/or Web Site, and, with your consent, for any other activities as indicated in the appropriate privacy information provided to the Customer through the App and/or Web Site at the time of registration.

The Customer can at any time update and/or modify their Registration Data for the Service and, more generally, the personal data provided to AdMind S.r.l. for the use of the AdMind platform and can also get additional information through the dedicated section of the App and/or the Web Site accessible after authentication.

With reference to the treatment in question AdMind S.r.l. is the data controller, and the data will be processed in accordance with the following:

Privacy Policy under the GDPR

Data Controller: AdMind S.R.L., VAT Number IT12694200960, located at Via Mazzini 9, 20123 Milan (MI).

According to Legislative Decree 196/2003 – Privacy Code modified and updated by D.Lgs. 101/2018 and Articles 4, n. 7) and 24 of the GDPR on the protection of individuals with regard to the processing of personal data, AdMind S.r.l. declares and informs that for the establishment and execution of relations with the user / Customer in progress, it has personal data.

In order to comply with the obligations provided by the Code and the European Union regulations regarding privacy in relation to your data, by signing this document the user/customer declares to have taken note of the following information and to consent to the processing of personal data that AdMind S.r.l. has acquired and will acquire.

Collected Information

AdMind S.r.l. is committed to collecting only necessary, relevant and appropriate information for the purpose for which it is provided. The information that AdMind S.r.l. collects may include some or all of the following elements:

  • Identity data: name, surname, e-mail address or identifier and similar titles.
  • Contact information: residential/home address, e-mail address, and phone numbers.
  • Profile data: contacts made, any social profiles (if applicable), preferences, feedback, internal surveys communications and responses, passwords and username, if applicable (customer/user portal).
  • Usage data: information on how the Web Site and/or App is used, products and services.
  • Marketing and communication data: preferences in receiving marketing communication from us and third parties, and communication preferences.
  • Technical data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location of the browser plug-ins, types and versions of the operating system and Platform, and other technologies on the devices used to access the Web Site and/or App.

Use of Information

Only the information necessary to the following purposes is processed:

  1. Operational management and purposes strictly connected to it for access to the Web Site and/or App.

AdMind S.r.l. collects contact data and web/app usage data to allow the user/customer to access their personal area, where available, and use the desired services.

Presumption for treatment: fulfillment of contractual obligations.

The conferment of data is mandatory in order to respond to your requests; without it we will not be able to proceed.

Customer satisfaction surveys

AdMind S.r.l. may use the contact data for conducting surveys to measure the level of customer satisfaction of the service provided.

Prerequisite for processing: consent. Failure to provide it does not have any consequences on contractual relationships.

Consent can be revoked at any time by writing to the following address:

  1. Marketing

AdMind S.r.l. may process contact data for marketing and advertising communication purposes, to inform the user / Customer about promotional sales initiatives, carried out through automated contact methods (email, SMS and other mass messaging tools, TDC, etc.) and traditional contact methods (for example, telephone call with operator) or for market research and statistical surveys.

Presupposition for processing: consent. The failure to provide it does not have any consequences on contractual relationships.

Consent can be revoked at any time by writing to the following address:

  1. Compliance with legally binding requests to fulfill a legal obligation, regulations or court orders, as well as to defend a right in court.

AdMind S.r.l. collects contact data to comply with legal obligations and/or to defend its rights in court.

Legal basis for the processing: legal obligations to which AdMind S.r.l. is bound to comply. .

  • Sharing

AdMind S.r.l. will not share the information with third parties, except for any other platform users who have expressed interest in the project or profile proposed by the user/client, however, AdMind S.r.l. may from time to time communicate the information to the following categories of companies or organizations to which we pass the responsibility of managing services on our behalf: service providers, customer contact centers, direct marketing agencies and consultants, market research and market analysis service providers, legal advisors and other professionals.

AdMind S.r.l. will take steps to ensure that all third-party partners managing the information are compliant with data protection legislation and protect the information with the same measures adopted by AdMind S.r.l.. AdMind S.r.l. will only communicate to them the personal information STRICTLY necessary to provide the service they are performing on behalf of AdMind S.r.l. itself.

AdMind S.r.l. will take steps to anonymise the information or use specific data sets aggregated where possible.

  • Retentio Terms

AdMind S.r.l. will not retain personal information in an identifiable format for a period longer than necessary.

For customers or suppliers, AdMind S.r.l. will retain personal information for a longer period than for potential customers/suppliers.

In the case of a continuing relationship (e.g. a Customer), AdMind S.r.l. will retain personal information for 10 years from the date of the last transaction, in order to establish, bring or defend legal claims.

Promotional and marketing information will be retained by AdMind S.r.l. for a maximum period of 24 months.

  • Archiving

The personal data collected by AdMind S.r.l. may be transferred to, and stored in, a destination outside the European Economic Area (EEA) for the purposes described above. AdMind S.r.l. will take all reasonable steps to ensure that the personal data is treated securely and in accordance with this Privacy Policy and data protection legislation. Where it is necessary to transfer personal data outside the European Union, AdMind S.r.l. will ensure that appropriate measures are taken to protect the privacy and integrity of such data, including the EU Model Clauses pursuant to Article 46 “Transfer Subject to Appropriate Safeguards”.

  • Data Privacy

The user when sending data is aware that it can be read by, OpenAi companies and all third parties involved. can use the collected data to analyze the correct functioning of the software and improve it over time.

  • Cookies

Cookies are text files which identify the computer (through its IP address) on our server. For information on why we use them please refer to the section “How we use information collected” of this Privacy Policy. AdMind S.r.l. will not use the IP address to identify the user/client. Generally, the user/client may set the computer to accept all cookies, to be informed when a cookie is issued, or not to receive cookies at any time; this can be done through the internet browser. With most browsers, this can be achieved through the menu ‘tools’ (e.g. Internet Explorer), ‘edit’, or ‘task’. If there is difficulty in finding this area, the ‘help’ function within the browser should be able to provide assistance. The user/client may also find more detailed information about cookies and how to manage them at

Refusing cookies may prevent the proper functioning of the website or even prevent access to certain areas.

Use of cookies by AdMind S.r.l.

Depending on their function and purpose of use, cookies can be classified as technical cookies, analytical cookies, and profiling cookies. All cookies are divided into proprietary cookies, installed directly by the site manager, and third-party cookies, installed through the Site by third parties.

According to the characteristics and use of cookies, we can distinguish different categories:

  1. Navigation cookies on the Web Site track the paths of the cookies (so-called “click stream” activity, i.e. the recording of the paths followed by visitors to a site in going from one page to another) without being able to know or identify the user/Customer, in order to collect statistical data on the site such as, for example, the pages visited, downloaded, etc.

AdMind S.r.l. reiterates that none of this information is associated with the individual user/Customer. Cookies do not acquire the user/Customer’s personal email address, nor any of the user/Customer’s private information. The information obtained from tracking cookies is only evaluated as a whole. The web server log files are also used to count visitors and evaluate the technical capabilities of the Web Site in order to facilitate navigation on the site and to make its pages more useful to users/Customers. AdMind S.r.l. may collect information on site traffic, but not on individual visitors.

  1. Session cookies are strictly necessary to provide users/customers with services available through the website and to use some of its features.

Since these cookies are strictly necessary, it is not possible to refuse them without impacting the functioning of the Web Site, but it is possible to block them or delete them by changing the settings of the browser and imposing the block of all cookies on the Web Site.

  1. Google Analytics cookies collect information that is used in an aggregated form to help us understand how the Web Site or AdMind S.r.l.’s marketing campaigns are used, or to help AdMind S.r.l. customize the site in order to improve the users’/Clients’ experience.
  2. Profiling cookies create user profiles and are used to send advertising messages in line with the preferences expressed by the user/Client during browsing on the Web Site:
  1. The cookies collected for the above-mentioned purposes can be communicated to the competent subjects in charge of managing the site for the performance, even partial, of the activities connected to the assignment.
  2. For all cookies other than technical cookies, express consent of the user/Client is required the first time they visit the site. The consent is tracked in subsequent visits, however the user/Client always has the possibility to revoke in whole or in part the consent already expressed.
  • Duration

Some cookies (session cookies) remain active only until the browser is closed. Other cookies (persistent cookies) “survive” the closing of the browser and are also available in subsequent visits of the user/client and their duration is set by the server at the time of their creation with a predefined expiration date.

The setting can be specifically defined for different websites and web applications. In addition, the most common browsers allow for different settings for different types of cookies.

It is possible to set the browser so that it is notified in case of attempts to insert cookies, limitation or complete rejection.

Rights of the data subject

The interested party may exercise their rights as provided by Articles 15-23 of the GDPR, in particular:

  • Request a copy of the information held by AdMind S.r.l.;
  • Correct and update their information;
  • Withdraw consent;
  • Right to object and request the deletion of data or the limitation of use, where there are no legitimate reasons to continue to use and process their information and/or in the absence of consent to direct marketing activities;
  • Right to data portability;
  • Right to lodge a complaint with the competent supervisory authority (Data Protection Office).

You can exercise the rights above and/or manage your information by contacting us at the following reference points:

Mail: via Mazzini n. 9 – 20123 Milan (MI), Italy


In the case of an access request or information request, we inform you that, if the request is unfounded or excessive, AdMind S.r.l. may charge a fee or refuse to act accordingly. 

Changes to this Privacy Policy

AdMind S.r.l. reserves the right to modify the content, in part or in full, even due to regulatory updates. The updated version of this policy will be published on the Website and/or App.